Ifac Farmer Advisory Panel – Privacy Policy

Ifac Farmer Advisory Panel – Privacy Policy

Who we are and what this policy covers

Ifac runs the Farmer Advisory Panel (the Panel) and is the data controller for the personal data you give us as a Panel member. Ifac is the brand name of Irish Farm Accounts Co-operative Society Limited (Industrial and Provident Society no. 3528R), Danville Business Park, Ring Road, Danville, Kilkenny.

The Panel is an opt-in group of farmers aged 18 or over who take part in online surveys, interviews and focus groups. We run research for ifac and for organisations in and around farming, such as food businesses, agribusinesses, farm organisations and State bodies.

The Panel is kept separate from ifac's accountancy and advisory services. Your Panel answers are never added to your client file, and neither your local ifac office nor your adviser can see them. Joining, not joining or leaving the Panel has no effect on any service you get from ifac.

Where a research client determines the purpose of the research and receives only anonymised results, they will not receive your personal data. If a particular research project requires a different arrangement, we will explain this to you before you take part.

This policy covers the Panel only. Ifac's main privacy policy covers our other services and our website.

What we collect

We collect only what we need to run the Panel and the research, and you can skip any question you don't want to answer.

WhatExamplesWhen
Contact detailsName, email address, mobile numberWhen you join
Your farm and personal profileCounty, age band, gender, farm enterprise (e.g. dairy, beef, tillage), farm size, full- or part-time farming, quality assurance schemes you belong toWhen you join, and whenever you update your profile
Your answersSurvey answers and comments; interview or focus group notes, and recordings only if you agree at the timeEach time you take part
Technical dataIP address, device and browser type, time taken to answer, cookies needed for the survey to work. For further information about cookies used on the Panel platform, please see our Cookie Notice. Each time you open a survey
RewardsPoints earned and redeemedWhen you earn or redeem a reward

We collect these details from you directly. If you are an ifac client, we may have used the contact details we hold to invite you to join. Once you join, we note on our client system that you are a Panel member, so we don't invite you again; nothing else moves between your client file and the Panel.

Sensitive information. We don't normally ask about health, religion, ethnicity, political opinions or trade union membership. If a survey needs to, we will explain why, ask for your explicit consent first, and the questions will always be optional.

How we use your data and why we're allowed to

We use your data to run the Panel and its research.

What we doLegal basis (GDPR)
Register you, keep your profile up to date and administer membershipConsent
Sending Panel updates and optional communications Consent
Invite you to surveys that fit your profileConsent
Run surveys, interviews and focus groups, and analyse results by group (e.g. by enterprise or region)Consent
Link your answers across repeat surveys with a Panel ID, never by your name, contact details to track how views change over time. Your Panel ID is used internally by the Panel team and never shared with research clients.Consent
Check answers are genuine (e.g. duplicate accounts, rushed answers) and occasionally contact you to confirm oneLegitimate interests: accurate research and fair rewards
Issue rewards Our agreement with you under the Panel Terms of Use
Invite ifac clients to join the PanelLegitimate interests: building a representative farmer panel
Any sensitive information (see ‘What we collect’)Explicit consent
Meet legal duties and defend legal claims. We may retain information longer where reasonably necessary to establish, exercise or defend legal claims. Legal obligation; legitimate interests

You can withdraw consent at any time by leaving the Panel or skipping a survey. Where we rely on legitimate interests, we have considered the impact on your privacy and we are satisfied that our interests do not override your rights or freedoms.

Who sees your data

We share your answers with the organisations that commission our research, but never who you are. Clients never receive your name or contact details. Before sharing answer level-data sheets, we remove direct identifiers and minimise or generalise demographic information where necessary to reduce the risk of identifying a participant. We never sell or pass on your personal details to anyone.

  • Research clients receive results for groups of farmers, such as charts and tables.

  • Answer-by-answer data files. Some clients also receive a file of individual answers for their own analysis. In it you appear only as a random code used for that project, never by your name, contact details or Panel ID. We group details such as age, county and farm size, and remove anything in your comments that could point to you.

  • Recordings of interviews or focus groups are shared with a client only if you agree at the time.

  • Service providers who work for us under contract: our survey platform, Voxco, our rewards provider, and our IT and hosting providers. They can use your data only on our instructions.

  • Authorities, if the law requires it, such as a court order.

Storage, security and how long we keep it

Your Panel data is stored in the EU. If any provider handles it outside the European Economic Area, we use appropriate safeguards in accordance with GDPR, including the European Commission's Standard Contraction Clauses and any supplementary measures required by law.

Only the Panel team can see your profile and survey answers. Your local ifac office, your adviser and other ifac staff cannot. We protect your data with encryption, two-step login and role-based access, and we log every data export. If a breach puts your data at risk, we will tell you and report it to the Data Protection Commission where the law requires.

DataHow long we keep it
Contact details and profileWhile you are a member. We delete them within 3 months of you leaving, keeping only your email on a do-not-contact list.
Inactive accountsIf you haven't taken part for 24 months, we will ask whether you want to stay. If you don't reply within 30 days, we close your account and delete your details.
Rewards and payment records6 years
Technical data13 months

Once data is anonymised it can no longer identify you, so we may keep it for research.

Your rights and how to contact us

You can leave the Panel at any time, free of charge, using the link in any Panel email, through your account settings, or by emailing us. Leaving has no effect on any ifac service you receive.

Under GDPR you also have the right to:

  • see the data we hold about you and get a copy

  • correct anything that is wrong

  • have your data deleted

  • restrict or object to how we use it

  • object to processing carried out on the basis of a legitimate interests

  • get your data in a format you can take elsewhere

  • withdraw your consent

We will reply within one month. If you are unhappy with our reply, you can complain to the Data Protection Commission.

Contact us: farmerpanel@ifac.ie for Panel questions, or our Data Protection Officer at privacy@ifac.ie, Data Privacy, ifac, Danville Business Park, Ring Road, Danville, Kilkenny, phone 056 772 5345.

Changes to this policy. We will post any update here with a new date, and email members before any significant change takes effect.

Last updated: 14 October 2026